Come Grow With Us

Young & Bloom Skin is seeking a highly organized, warm, and proactive Front Desk Coordinator to join our team. This role is the heartbeat of the spa — ensuring every guest feels welcomed, supported, and cared for from the moment they walk through the door.

Who You Are

• Warm, polished, and professional
• Highly organized and detail-oriented
• Calm under pressure and solution-focused
• Tech-savvy and quick to learn new systems
• Comfortable with retail sales and guest recommendations
• A team player who understands that no task is “beneath” you
• Energized by keeping spaces clean, stocked, and beautiful

What You’ll Do

Guest Experience & Hospitality

• Greet and welcome guests with warmth and professionalism
• Answer phones and respond to inquiries with polished etiquette
• Provide spa tours, offer refreshments, and support an elevated guest experience
• Transition guests to treatment rooms and relaxation areas
• Ensure every guest leaves feeling cared for and satisfied

Scheduling & Daily Operations

• Book and manage appointments using our booking software
• Maintain staff schedules, time-off requests (with manager approval), breaks, and communication blocks
• Scan and upload intake forms; maintain clear front desk notes for smooth shift handoffs
• Perform daily spa setup to help services run on time
• Set up rooms and linens for next-day appointments as needed

Retail, Inventory & Orders

• Process retail and online sales transactions; prepare shipments
• Assist guests with product recommendations, custom orders, and blending-bar needs
• Keep retail displays neat, stocked, and guest-ready
• Complete weekly inventory counts for products and supplies

Admin, Closeout & Facility Support

• Keep front desk organized and clean; file, copy, and maintain paperwork and marketing materials
• Cash drawer closeout, cash deposits, and cash record keeping
• AM/PM opening and closing duties per schedule
• Troubleshoot and spot-check rooms/common areas for cleanliness and readiness
• Assist with light cleaning and laundry (wash, dry, fold, put away) as needed

Experience & Skills

• Associate’s degree in Business, Hospitality, Spa Management, or related field preferred
• 2+ years in an administrative or hospitality role (including booking/scheduling appointments)
• Retail or sales experience strongly preferred
• Interest in skincare, wellness, aromatherapy, or health & beauty is a plus

Compensation & Schedule

• $18/hour plus company discounts and perks
• Part-time with opportunity to grow into full-time
• Weekday PM shifts
• Weekend shifts (8:00am–4:00pm) as needed

About Young & Bloom Skin

At Young & Bloom Skin, we believe self-care begins with personalized attention. Every treatment is tailored to each guest’s unique needs, blending science-backed products, proven techniques, and a calming environment. Our private treatment rooms, sauna, and relaxation area create an unhurried, elevated spa experience — with easy, free parking to make your visit even more convenient.

Our Employees Are Important to Us

We are hands-on owners invested in building a supportive workplace and helping our staff maintain a positive balance between work and home life. Monthly spa services are provided to our staff for self-care. Join a team that supports each other and grows together.

Equal Opportunity Employer

Young & Bloom Skin is an equal opportunity employer. Employment decisions are based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.